Terms & conditions 

* your information as a customer.

This is your responsibility to make sure all of your information is correct when placing an order with sweets and treats, if any information in incorrect please let us know within 1 hour of placing your order.

* cancellations and returns or refunds.

Due to the nature of pick n mix and bakes we do not take any cancellations or returns on any orders, if you decide to cancel your order for any reason please send us a email.

* lost or damaged.

We will not take responsibility for any lost or stolen items, Once your order has been shipped this Is out of our control, any damaged items please contact us soon as possible, we are not responsible for any damage to the outer packaging this is there to protect your items.

* how long does delivery take? 

Once order has been shipped please allow up to 5 working days to receive your order, we can not guarantee when it will arrive.

* how long does it take to pack my order? 

Once order has been place we try to aim for same day if not next working day, for busy periods please allow up to 1-2 working days for your order to be completed before shipping, please note this does not include weekends or bank holidays.

* how will I know if My order has been shipped

Once your order has been shipped you will receive a email with confirmation saying your order has been shipped - please make sure details is correct.

* our rights as a business 

We try our best to keep our stock up to date when as possible. As we are running sweets and treats from our family home everything is wiped down before and after each order and always in-between so as a business we cannot guarantee cross-contamination will take place.